Priced by Attributes Gift Certificates.
New Age Nappies offers a variety of shipping methods to suit you, our customer. Shipping methods and policies are as follows:
- Orders over $150 ship FREE! Everybody loves free shipping so please take advantage of this great offer and save yourself money on shipping. Orders over $150 are generally shipped using our courier (dependant on the delivery address and our couriers service area).
- Express shipping for $9.95 ensures a speedy delivery and that the item is trackable. Delivery is next day providing you live in the Express Post service area, orders outside of this area may take additional time to reach their destination.
- Registered shipping for $8.95 ensures delivery as the item is trackable. As per Australia Post policy, items shipped using registered post will be insured for up to a maximum of $100.*
- Flat rate shipping for $6.50 will see your order shipped with Australia post. Unfortunately this method does not allow tracking of the parcel and as such this shipping method is at the buyers risk. This means that New Age Nappies will not be responsible for the loss of any package sent using this method and will not be obligated to provide a refund or replacement. All care will be taken to ensure delivery and if something does go missing we are more than happy to chase up with Australia Post to see whether there is a known issue or whether it is sitting behind someone's seat in a big red van.
- Pickup is also available from Penrith NSW. Pickup is by appointment and can be arranged via email.
* NOTE: dependant on your order and the delivery address New Age Nappies may decide to use our courier service to dispatch the order. This is at the discretion of New Age Nappies and by placing an order you agree to abide by this shipping policy.
Returns Policy We offer a full refund on the purchase price within 30 days of purchase on any goods purchased through our website as long as the goods are returned in perfect condition and packaging is still intact. Simply mail it back to us within 30 days of purchase requesting a refund. Unfortunately, we are unable to refund the shipping costs.
Exchanges If a product is the wrong size, or you wish to exchange an item with another of similar value, mail the item back to us within 30 days and we will happily exchange the item for you. There will be no extra charge for shipping the replacement item or items if the shipping costs of the replacement item or items are similar to the original item or items.
